Water & Flood Damage

Water damage requires urgent attention; when water is left, it can cause severe damage, including the growth and spread of mould.   The experts at DKI – Miller Restoration use a broad range of techniques and the best equipment to restore your home or business to its original condition.

Our water & flood damage services include:‍

• Extraction of water and waste materials
• Removal of damaged and contaminated building materials
• Advanced drying equipment and applied structural drying techniques
• Full monitoring services to ensure complete drying of the structure
• Processing and cleaning of damaged contents and clothing
• Full laundering and dry-cleaning services
• A detailed listing of inventory using POI software program
• Infrared Digital Thermography for advanced moisture detection

Our Equipment

• Newest and most efficient drying and air quality control equipment on the market
• Advanced digital moisture detection equipment and meters
• Hydro X Extractors for deep-water removal from floor coverings

Water Damage Do's and Don'ts

Do...

• Call your insurance company.
• Ventilate wet areas. Turn on air conditioning for advanced drying in summer; in winter alternate between opened windows and heating.
• Remove standing water from flat surfaces.
• Turn off circuit breakers to the affected area, when access to the power distribution panel is safe from electrical shock.
• Remove saturated rugs and carpets.
• Stay out of rooms where ceilings are saturated and are at risk of collapse.
• Transport all electronics to a dry environment as long as power is off.
• Open cabinets and drawers for interior drying, but don't force any that are stuck or jammed.
• Place blocks under furniture legs to avoid carpet staining.

Do not...

• Turn on TVs, vacuums or other appliances while standing on wet carpet or floors, especially not wet concrete floors. Serious injury may result!
• Use heat to dry closed building interiors; mildew and expanded moisture damage may result.
• Leave wet fabrics in place; space them apart and dry as soon as possible.
• Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.

Sewage and Flood Damage Do's and Don'ts

Do...

• Treat all water-impacted surfaces and furnishings as toxic, until properly decontaminated.
• Keep your children and pets out of contaminated areas.
• Wash your hands after contact with contaminated water.

Do not...

• Move contaminated items into uncontaminated areas.
• Attempt to decontaminate surfaces with sprays and other over-the-counter germicidal products, which may not fully disinfect contaminated surfaces.
• Use household fans to dry structure and spread contaminants.

We offer:

• Quick Mobilization: 24/7 emergency restoration and board-up services available 365 days a year.
• Expertise: Fully trained and certified IICRC (Institute of Inspection, Cleaning and Restoration Certification) staff and more than 30 years of industry experience.
• Strong Communication: Project Manager assigned to your claim from start to finish, updating you throughout the process.
• Quality Assurance: Making sure you are happy with the result of the work done and standing behind the work we do.
• Compassionate Team: We understand how hard the situation is and our team will do what we can to get you back to normal sooner.